Noki Privacy Policy

At Noki Inc. ("Noki," "we," "us," or "our"), we recognize that privacy is of utmost importance to our customers, authorized users, and website visitors. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website at https://www.noki.ai ("Website"), our proprietary software as a service (SaaS) platform ("Platform"), which is accessible via the Website or a mobile application (if applicable), and through other interactions with us.

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I. Scope of Privacy Policy and User Consent

This Privacy Policy applies to:

• Website Visitors: Individuals who visit our Website and view publicly available content.
• Customers: Entities that have subscribed to access and use our Platform.
• Authorized Users: Employees or contractors of our Customers who are authorized to access and use the Platform.

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By visiting our Website or using the Platform, visitors, customers, and authorized users acknowledge that the information they provide to us is accurate, current, truthful, consistent, and relevant, and they agree to the terms set forth in this Privacy Policy and the Terms of Use.

​​Visitors, customers, and authorized users are responsible for maintaining their privacy policies, authorizations, and consents before sharing any Personal Data with us.

Note: Terms capitalized in this Privacy Policy but not defined herein will have the meanings assigned to them in our Terms of Use.

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II. Data Security and External Links

1. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, and destruction. Despite these efforts, no Internet transmission can be guaranteed to be 100% secure. We are not liable for any unauthorized access or unintentional disclosure of your information.

2. Links to External Sites

Our Website and Platform may contain links to third-party websites ("External Sites"). We are not responsible for the privacy practices or content of these External Sites. We encourage you to review their privacy policies before providing any personal information.

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III. Information Collection, Use, and Sharing

1. Types of Information We Collect

In the course of operating our Website and Platform and interacting with you, we may collect various types of information:

• Contact Information: When you reach out to us via our Website, email, phone, or mail, or when you subscribe for more information about our products and services, we collect details such as your name, email address, phone number, company name, job title, and other relevant information ("Contact Information"). This information is used to provide requested services, respond to inquiries, and for direct marketing purposes.
• Account Information: To access and use our Platform, you will be required to create an account, during which you will provide your email address and create a password ("Account Information"). This information is used to create, manage, and verify your account.
• Data Submitted to the Platform: While using our Platform, you may submit data ("Your Data"). We handle Your Data, excluding any personal information contained within it, in accordance with our Terms of Use. Any personal information included in Your Data will be treated in accordance with this Privacy Policy.
• Automatically Collected Information: We automatically collect technical data and other information through browser cookies, pixels, web beacons, and similar technologies ("Tracking Technologies"). This includes traffic and usage information, device information (e.g., IP address, browser type, operating system), and interaction with content. This data helps us enhance the functionality of our Website and Platform, personalize your experience, and provide targeted advertising.
• Information from Third-Party Analytics: We use third-party analytics services, such as Google Analytics, to evaluate how you use our Website and Platform. These services collect and analyze information, including IP addresses, browser type, operating system, and interaction data. By using our Website and Platform, you consent to the data collection and processing by these providers as outlined in their respective privacy policies.
• Information Shared with Third-Party Advertisers: We may share your information with third-party advertisers for ad distribution, targeting, and optimization purposes. These third parties may use cookies, pixel tags, and other technologies to collect and process information for these purposes. You may opt out of such tracking by adjusting your browser settings or using the opt-out mechanisms provided by these third parties.

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2. How We Use and Share Information

The information we collect is used and shared in the following ways:

• Operation and Maintenance: To operate and maintain our Website and Platform.
• Communication: To communicate with you about our products, services, and updates.
• Enhancement and Personalization: To enhance the functionality and user experience of our Website and Platform.
• Marketing and Promotions: To engage in marketing and promotional activities, with your prior consent where required.
• Safety and Security: To protect the safety and security of our systems and users.
• Legal and Regulatory Compliance: To comply with legal and regulatory obligations.
• Third-Party Service Providers: To share with third-party service providers who assist in the operation of our business.
• Aggregated Data: To disclose aggregated, anonymized data to business partners and third parties.
• Corporate Transactions: To complete corporate transactions, such as mergers or acquisitions.
• With Your Consent: For other purposes not specified above, with your consent.

We ensure that any third-party recipients of your information adhere to the same standards of data protection as outlined in this Privacy Policy.

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IV. Managing Your Information and Communication Preferences

1. Updating Your Information

You may update or correct your personal information by contacting us or directly within your account on our Platform. While we strive to accommodate all such requests promptly, please note that some information may not be fully removed due to legal obligations.

2. Managing Marketing Communications

You can manage your marketing communication preferences by clicking the "unsubscribe" link in any of our marketing emails. However, you cannot opt out of transactional emails related to your account.

3. Cookie Management

Most browsers allow you to manage cookies through your settings. Disabling cookies may affect the functionality of our Website and Platform.

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V. Special Notices

1. Children’s Privacy

We do not knowingly collect personal information from individuals under 18. If you are under 18, please refrain from submitting any personal information. If you believe that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.

2. Notice to Non-U.S. Residents

Our Website and Platform are operated in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your jurisdiction.

3. Do Not Track

Currently, our Website and Platform do not recognize or respond to "Do Not Track" signals from web browsers.

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VI. Policy Updates and Contact Information

1. Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated above. We may update this policy from time to time. Any changes will be posted on our Website and Platform. By continuing to use our services after any changes, you accept the revised policy.

2. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us via:

Email: support@noki.ai

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